Revitalizing Guest Engagement for “Urban Haven” City Hotel

Revitalizing Guest Engagement for “Urban Haven” City Hotel


Urban Haven” City Hotel struggled with low guest engagement and minimal interaction on social media platforms.



Lack of engagement hindered the hotel’s ability to build a loyal guest community and attract new visitors. 

Era Tech's Solution:

  • Engaging Content Strategy: Era Tech developed a content calendar featuring a mix of informative city guides, behind-the-scenes glimpses, guest testimonials, and interactive polls to foster engagement. 
  • Interactive Social Media Campaigns: We designed campaigns encouraging guests to share their urban experiences, participate in contests, and engage in interactive posts, boosting online interactions. 
  • User-Generated Content: Era Tech encouraged guests to create and share their content using specific hashtags, creating a sense of community and authenticity around the hotel. 

Potential Outcomes:

  • 60% Increase in Social Media Engagement: By implementing engaging content and interactive campaigns, “Urban Haven” could witness a remarkable 60% surge in social media engagement. 

Why Era Tech's Services?

  • Era Tech’s creative content planning, interactive campaign strategies, and user-generated content initiatives enhance “Urban Haven’s” guest engagement and create a thriving online community.